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Course Code: RC-7


This course is specifically aimed at any employee , institution or organization who are involved and interested in quality management ( total quality management ) , similarly all people ( E.G supervisors ) who may be responsible for planning , controlling or improving quality ( E.G. aspirant quality assurance managers , junior quality managers , assistant quality managers ,operations managers even senior managers who need to gain a basic understanding of and appreciation for the dynamic nature , unique body of knowledge and potential advantages which may be gained by TQM.